Disclaimer

The information on this web site (the 'Site') is provided by Unilin BV ('UNILIN'). By using this Site, you acknowledge to have read, understood and accepted these conditions for use.

The information on the Site is exclusively intended for informative purposes and comes without warranty of any kind, expressed or implied. Although we make every effort to provide accurate and up-to-date information, we make no warranties regarding the accuracy or completeness of the information provided. We reserve the right to change the information on the Site without prior notice or prior acceptance.

Neither UNILIN nor one of its directors, employees or advisors can under any circumstance be held liable for damages caused by or deriving from any use of the Site or the information it contains.

UNILIN is not liable for damages arising from any interruptions to the Site, for damage caused by technical defects or viruses (or similarly disruptive elements) or from consulting or using websites (e.g. via hyperlinks) to which reference is made on the Site, nor from the information provided on these web sites.

UNILIN is not liable for electronic communications via the Site. This includes email correspondence, decelerations, interception and manipulation by third parties.

The users of the Site are responsible for any choice or decision they make based on information obtained on or through the Site.

The users of this Site must take every reasonable precaution against viruses, bugs, Trojan Horses, etc.

COPYRIGHT

All information on this Site is copyright protected. The copyright rests with UNILIN. No information can be reproduced or distributed without the prior and express permission of UNILIN.

Any disputes in connection with or arising from (the use of) this Site will exclusively be subject to Belgian legislation.

PRIVACY POLICY

THIS PRIVACY POLICY IS DESIGNED TO INFORM YOU ABOUT THE INFORMATION WHICH Unilin BV, WITH REGISTERED OFFICE AT OOIGEMSTRAAT 3, 8710 WIELSBEKE, BELGIUM (‘UNILIN’) COLLECTS VIA THE WEBSITE ON WHICH THIS POLICY IS FOUND, WHY WE COLLECT SUCH INFORMATION AND HOW WE WILL HANDLE INFORMATION YOU PROVIDE US WITH AS WELL AS INFORMATION WE LEARN ABOUT YOU FROM YOUR VISIT TO OUR WEBSITE. YOUR USE OF THIS WEBSITE IMPLIES YOU ACCEPT THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE OUR WEBSITE.

WHICH INFORMATION DO WE COLLECT?

We collect personal information in two ways:

through registration and information that you provide or enter on certain pages on the website; via automated means, specifically through cookies. For more information about cookies, please see below. We may ask you for your first and last name, email address, birth date, age, address, mobile or other telephone number, and other personal or contact information. We may also ask for your comments, suggestions, or other information concerning our website, our products or services, or our company. Other specific types of information may be requested in connection with contests, sweepstakes, other promotional offers or other marketing activities, including uploading text, images, video or audio content.

WHY DO WE COLLECT PERSONAL DATA?

Your personal data will only be collected and processed for the following purposes:

the use and management of the Site in general, including sending and receiving messages; the provision of information on the features, services and products of UNILIN. We will only process those personal data that are necessary for the purposes mentioned above.

HOW DO WE USE YOUR PERSONAL DATA?

We use the personal data that you submit or that we collect:

to respond to direct requests, as described at the time when we collect your information or as described otherwise prior to the use of your information; to manage your participation to contests, sweepstakes, other promotional offers or other marketing activities; to better understand you and our customers in general; for other legitimate business purposes, including, from time to time, sending you mailings or other marketing information about our brands and our companies in which we think you would be interested through email/mail/SMS messaging (if you have given us permission to do so when you have registered with us). We may combine the information you submit with other data we obtain from other sources, including the information you provide in other places or through another medium, such as via one of our affiliated websites.

The passive information we track, including through cookies, is used to customize and enhance your online experience and the offerings we make on our website, as described above.

In all other cases than the ones mentioned above, we will always first identify the purpose for which your personal information is being gathered before we effectively collect or use this information.

Your personal information will only be retained for as long as it takes to fulfil the purposes described above or as required by law.

WITH WHOM DO WE SHARE INFORMATION?

While we are not in the business of selling personal information to unaffiliated third parties, we may want to share your information with processors acting on our behalf, with our affiliated companies, including our parent and other UNILIN brands, or with business partners such as third parties with whom we are conducting joint promotions or programs and which may be interested in telling you more about their brands.

Note that in some cases your personal data may be transferred to processors, affiliated companies or third parties with whom we are conducting joint promotions or programs located outside the European Economic Area in countries which do not offer an adequate level of personal data protection. You hereby accept the transfer of your personal data in such cases.

Subject to the applicable data privacy legislation, we may also disclose your personal information if we believe we are required to do so to comply with any law, regulation, court order, or legal or government request. In the unlikely event that all or part of our business is acquired by a third party, your information will be transferred to the new corporate owner. Without assuming any obligation to do so, we also reserve the right to collect and share any information we consider necessary to investigate or take action in connection with suspected fraud, illegal activities, possible harm to persons or property, to protect ourselves or one or more of our users or their heirs, or as otherwise required or permitted by law.

Also keep in mind that certain areas of our website may be interactive in nature, and may allow you to post information that other users can see. If you do not wish to have information viewed publicly, please do not use those areas of the website.

WHICH COOKIES DO WE USE AND WHY?

Cookies are small text files that are placed on your computer by the websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

This website uses cookies:

to enhance and customize your experience. This includes: storing your language preferences; retaining information you enter in forms; remembering the goods in your shopping cart (if applicable); to analyse your use of the Site via Google Analytics. If you do not wish cookies to be used then please do not use our website as it will not work effectively without them.

Amongst others, this Site uses the following third party cookies:

Most web browsers allow control over cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

OPTING OUT

If at any time you decide not to receive any commercial or promotional information related to our own products and services or regarding the products or services of our affiliated companies or of business partners with whom we are conducting joint promotions or programs, you can click the link in any promotional message your receive from us.

Please note that if you opt not to receive promotional messages from us, we will still continue to send you information that relates to any account you may hold with us, or any business relationship you may have with us, such as requests you have made for or about our goods and services (such as transactional messages about sweepstakes in which you may have entered).

YOUR RIGHTS

At any time, you may exercise your right to access, correct or delete any personal data relating to you, in compliance with applicable data privacy law, by leaving us a message using the contact form. You may also opt-out of any direct marketing campaigns and request to no longer receive any promotional materials, at any time, free of charge and without having to provide any justification.

SECURITY

We use industry standard measures to protect information provided on this website. While we strive to ensure the security of your personal data when storing, using and sharing the information you give us, no website is one hundred percent secure. We therefore encourage you to take appropriate measures to protect yourself, including, for example, keeping all user names and passwords confidential.

THIRD PARTY WEBSITES

On certain areas of this website, we may provide links to third party websites. This Privacy Policy however only applies to the website on which it is published, and does not describe information collection practices on other websites, including those linked to or from this website. These links are provided as a convenience to you; however please be aware that we do not control these third parties or their websites. These third parties will have a different Privacy Policy which applies to information that you may provide when you are on those third parties’ websites. You should carefully read the privacy policies of all websites before providing personally identifiable information.

UNILIN can under no circumstances be held liable for the (further) existence of these third party sites, nor for the information they provide. The inclusion of hyperlinks to other websites does not imply that we agree with the content of those sites or that any form of collaboration or relationship exists with those sites.

EFFECTIVE DATE AND MODIFICATIONS

WE RESERVE THE RIGHT, AT OUR OWN COMPLETE DISCRETION, TO CHANGE, MODIFY, ADD, OR REMOVE PORTIONS OF THIS POLICY AT ANY TIME. YOU SHOULD CHECK THIS PAGE REGULARLY TO READ THE MOST RECENT VERSION OF THIS POLICY. YOUR CONTINUED USE IF THIS WEBSITE FOLLOWING THE POSTING OF CHANGES MEANS YOU ACCEPT THESE CHANGES. HOWEVER, WE WILL NOT RETROACTIVELY CHANGES OUR USE OF YOUR PERSONAL DATA WITHOUT YOUR CONSENT.

This policy was created on and has been in effect since 15 January 2013.

QUESTIONS

If you have any requests or questions concerning this policy or want to update your details, please contact us at:

Unilin BV - division Flooring 
Ooigemstraat 3 
8710 Wielsbeke 
Belgium 
Tel. +32 56 675211

You can also leave a message using the contact form.